SPAM Reduce - Features & FAQ's

SPAM Reduce FAQ's have been devided into 2 catagories

General FAQ's & User FAQ's

General FAQ's
How much does it cost?
Which operating system do I require on my computer ?
Does SPAM Reduce offer Anti-Virus support for my mails?
Which Email programs can I use?
How do I add SPAM Reduce to my existing email account?
Will my emails get delayed?
Does SPAM Reduce support Mailing List?
Can I authorize or block entire domain names?
How do I change my password ?
Do you offer any Reporting Tools ?
What is MailTrends?
What is SpamTrends ?
Can I search for Sender Mail Logs ?
Can I get statistics of senders ? How about detailed reports ?

How much Does it Cost ??
Kindly contact your service partner for more information on rates.

Which operating system do I require on my computer ?
You do not require to download or install any softwares to use SPAM Reduce & hence it is independent of operating system.
SPAM Reduce works with any POP compliant email program like Eudora, Outlook etc on any operating system.

Does SPAM Reduce offer Anti-Virus support for my mails?
SPAM Reduce does offer Anti-Virus support. This feature is package dependent & may require additional payments.

Which Email programs can I use?
SPAM Reduce works with any POP compliant email program like Eudora, Outlook, Outlook express, Netscape etc.

How do I add SPAM Reduce to my existing email account?
To add SPAM Reduce to your account, please contact your Hosting Service Provider.

Will my emails get delayed?
SPAM Reduce integrates itself with your mailbox. Your emails will be delievered almost instantly

Does SPAM Reduce support Mailing List?
Yes. Mailing list usually sends bulk email to their subscribers using a specific From Address. Just authorize the "From Address" and you will receive the emails from desired mailing list.

Can I authorize or block entire domain names?
Yes you can authorize and block entire domain names.

How do I change my password ?
You can change your password using Password Manager within your Member's area. Click on "Settings" & "Password Manager".

Do you offer any Reporting Tools ?
Yes. Infact "Reporting Tools" is one of the Advance & Unique feature of SPAM Reduce. SPAM Reduce offers detailed graphical analysis of mails, searchable mail logs, comparision analysis of sender addresses & sender domains, Spam statistics.

What is MailTrends?
MailTrends is SPAM Reduces' Advanced Mail Analyzing and Reporting Tool.
MailTrends generates graphical & tabular reports of Sender Email Addresses, Sender Domains. It also produces Daily,Weekly & Monthly analysis reports of total mails received. You can track email activity from each senders or each domains.

What is SpamTrends ?
SpamTrends is SPAM Reduces' Spam Analysis & Comparison Tool. It generates detailed graphical & tabular comparative analysis of Spam & Real mails received by you.

Can I search for Sender Mail Logs ?
Yes. SPAM Reduce logs every email received by you and stores for period of 6 months. You can search mail logs based on sender email addresses & sender domains. You will get listing of every inward email with their subjects and time it was received by SPAM Reduce.

Can I get statistics of senders ? How about detailed reports ?
Yes. You can get detailed statistical reports of senders. SPAM Reduce's SpamTrends & MailTrends reporting tools offers you various graphical & tabular detailed reports.

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User FAQ's
How does SPAM Reduce filter Spam & Unwanted Emails ?
Where can I see my inbound emails ?
What do you mean by Unverified Mails?
How do I check Unverified Mails?
What are Authorized Addresses & Authorized Domains?
How can I authorize a Sender?
How do I Authorize an unverified email ?
How do I block email address or entire Domain?
Can I filter mails based on Subjects or set my custom filters?
How do I create custom Spam filters ?
Can I create filters with wild card ?
How often Unverified mails gets deleted? How do I delete myself?
How do I enable/disable challenge response ?
I wish to change Challenge-Response message. Can I ? How?
How do I change my password?

How does SPAM Reduce filter Spam & Unwanted Emails ?
SPAM Reduce is Web based Mail filtering service which integrates multiple Spam filtering techniques.

Where can I see my inbound emails ?
You can download emails from your POP server or online webmail as provided by your Hosting Service Provider.

What do you mean by Unverified Mails?
Emails received from senders who are not listed as Authorized Senders or mails detected as possible-spam are stored in quarantined mail folder. These emails are termed as "Unverified Mails".

How do I check Unverified Mails?
You can access list of Unverified Mails from "Mails/Unverified Mails" link in ControlPanel or using "Unverified Mail" option in SPAM Reduce DeskLite.

What are Authorized Addresses & Authorized Domains?
Authorized Addresses & Authorized Domains are list of Email Addresses & Domain Names from which emails will always be accepted without any verification.
In short, it represents a White List from where emails will always be received.

How can I authorize a Sender?
When you authorize an unverified email (from Unverified Mail Folder), the sender's address automatically gets authorized and added to authorized senders's listYou can also add sender address in Authorized sender's list from Filters menu.

How do I Authorize an unverified email ?
To authorize unverified mails, go to Unverified Mail folder, select required emails and click on "Authorize" or "Pass" button.When you use option of "Authorize", sender's email address will get added to Authorized Sender's list.

How Do I block email address or entire Domain?
To Block an email address or Block entire Domain, click on "Filters" and select an appropriate options. Once you add email address or domain name in the block list, any emails received from them will be always dropped by SPAM Reduce Server (Mails will not be stored in quarantined folder).

Can I filter mails based on Subjects or set my custom filters?
Yes you can filter mails based on subjects. You can also set Wild Cards for subject blocking.

How do I create custom Spam filters ?
SPAM Reduce allows you to create various filters based on sender email address, sender domain names and mail subject content. Click on the "Filters" from the menu for various options.

Can I create filters with wild card ?
You can create subject filters with Wild Card (*). While setting the filter content, just put * where you wish to use wild card. (Note : Wrong Wildcard entry can cause mail lose)

How often Unverified mails gets deleted? How do I delete myself?
Unverified (Spam) mails are automatically deleted after specified period (1-7 days) which can be set from preferences. If you wish to delete unverified mails manually (immediately), you can use "Mail Purge" option by clicing on "Mails/Mail Purge" from the menu.

How do I activate or disable Challenge-Response engine?
When Challenge-Response is active, will send Challenge-Response email to every emails from unknown senders. You can enable or disable Challenge-Response from "Settings/Preferences" menu.

I wish to change Challenge-Response message. Can I ? How?
Yes. You can customize the Challenge-Response message which is sent to all unknown senders. Click on "Setting/Challenge-Response" from menu to modify the same.

How do I change my password?
To change password, click on "Preferences/Password Manager" option from menu. You will be required to enter your current password and desired new password. Please note that password will be changed for control panel as well as your POP Account to access emails.

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Frequently Asked Questions

SPAM Reduce FAQ's have been devided into 2 catagories General FAQ's & User FAQ's General FAQ's How much does it cost? Which operating system do I require on my computer ? Does SPAM Reduce offer Anti-Virus support for my mails? Which Email programs can I use? How do I add SPAM Reduce to my existing email account? Will my emails get delayed? Does SPAM Reduce support Mailing List? Can I authorize or block entire domain names? How do I change my password ? Do you offer any Reporting Tools ? What is MailTrends? What is SpamTrends ? Can I search for Sender Mail Logs ? Can I get statistics of senders ? How about detailed reports ? How much Does it Cost ?? Kindly contact your service partner for more information on rates. Which operating system do I require on my computer ? You do not require to download or install any softwares to use SPAM Reduce & hence it is independent of operating system. SPAM Reduce works with any POP compliant email program like Eudora, Outlook etc on any operating system. Does SPAM Reduce offer Anti-Virus support for my mails? SPAM Reduce does offer Anti-Virus support. This feature is package dependent & may require additional payments. Which Email programs can I use? SPAM Reduce works with any POP compliant email program like Eudora, Outlook, Outlook express, Netscape etc. How do I add SPAM Reduce to my existing email account? To add SPAM Reduce to your account, please contact your Hosting Service Provider. Will my emails get delayed? SPAM Reduce integrates itself with your mailbox. Your emails will be delievered almost instantly Does SPAM Reduce support Mailing List? Yes. Mailing list usually sends bulk email to their subscribers using a specific From Address. Just authorize the "From Address" and you will receive the emails from desired mailing list. Can I authorize or block entire domain names? Yes you can authorize and block entire domain names. How do I change my password ? You can change your password using Password Manager within your Member's area. Click on "Settings" & "Password Manager". Do you offer any Reporting Tools ? Yes. Infact "Reporting Tools" is one of the Advance & Unique feature of SPAM Reduce. SPAM Reduce offers detailed graphical analysis of mails, searchable mail logs, comparision analysis of sender addresses & sender domains, Spam statistics. What is MailTrends? MailTrends is SPAM Reduces' Advanced Mail Analyzing and Reporting Tool. MailTrends generates graphical & tabular reports of Sender Email Addresses, Sender Domains. It also produces Daily,Weekly & Monthly analysis reports of total mails received. You can track email activity from each senders or each domains. What is SpamTrends ? SpamTrends is SPAM Reduces' Spam Analysis & Comparison Tool. It generates detailed graphical & tabular comparative analysis of Spam & Real mails received by you. Can I search for Sender Mail Logs ? Yes. SPAM Reduce logs every email received by you and stores for period of 6 months. You can search mail logs based on sender email addresses & sender domains. You will get listing of every inward email with their subjects and time it was received by SPAM Reduce. Can I get statistics of senders ? How about detailed reports ? Yes. You can get detailed statistical reports of senders. SPAM Reduce's SpamTrends & MailTrends reporting tools offers you various graphical & tabular detailed reports. Top... User FAQ's How does SPAM Reduce filter Spam & Unwanted Emails ? Where can I see my inbound emails ? What do you mean by Unverified Mails? How do I check Unverified Mails? What are Authorized Addresses & Authorized Domains? How can I authorize a Sender? How do I Authorize an unverified email ? How do I block email address or entire Domain? Can I filter mails based on Subjects or set my custom filters? How do I create custom Spam filters ? Can I create filters with wild card ? How often Unverified mails gets deleted? How do I delete myself? How do I enable/disable challenge response ? I wish to change Challenge-Response message. Can I ? How? How do I change my password? How does SPAM Reduce filter Spam & Unwanted Emails ? SPAM Reduce is Web based Mail filtering service which integrates multiple Spam filtering techniques. Where can I see my inbound emails ? You can download emails from your POP server or online webmail as provided by your Hosting Service Provider. What do you mean by Unverified Mails? Emails received from senders who are not listed as Authorized Senders or mails detected as possible-spam are stored in quarantined mail folder. These emails are termed as "Unverified Mails". How do I check Unverified Mails? You can access list of Unverified Mails from "Mails/Unverified Mails" link in ControlPanel or using "Unverified Mail" option in SPAM Reduce DeskLite. What are Authorized Addresses & Authorized Domains? Authorized Addresses & Authorized Domains are list of Email Addresses & Domain Names from which emails will always be accepted without any verification. In short, it represents a White List from where emails will always be received. How can I authorize a Sender? When you authorize an unverified email (from Unverified Mail Folder), the sender's address automatically gets authorized and added to authorized senders's listYou can also add sender address in Authorized sender's list from Filters menu. How do I Authorize an unverified email ? To authorize unverified mails, go to Unverified Mail folder, select required emails and click on "Authorize" or "Pass" button.When you use option of "Authorize", sender's email address will get added to Authorized Sender's list. How Do I block email address or entire Domain? To Block an email address or Block entire Domain, click on "Filters" and select an appropriate options. Once you add email address or domain name in the block list, any emails received from them will be always dropped by SPAM Reduce Server (Mails will not be stored in quarantined folder). Can I filter mails based on Subjects or set my custom filters? Yes you can filter mails based on subjects. You can also set Wild Cards for subject blocking. How do I create custom Spam filters ? SPAM Reduce allows you to create various filters based on sender email address, sender domain names and mail subject content. Click on the "Filters" from the menu for various options. Can I create filters with wild card ? You can create subject filters with Wild Card (). While setting the filter content, just put where you wish to use wild card. (Note : Wrong Wildcard entry can cause mail lose) How often Unverified mails gets deleted? How do I delete myself? Unverified (Spam) mails are automatically deleted after specified period (1-7 days) which can be set from preferences. If you wish to delete unverified mails manually (immediately), you can use "Mail Purge" option by clicing on "Mails/Mail Purge" from the menu. How do I activate or disable Challenge-Response engine? When Challenge-Response is active, will send Challenge-Response email to every emails from unknown senders. You can enable or disable Challenge-Response from "Settings/Preferences" menu. I wish to change Challenge-Response message. Can I ? How? Yes. You can customize the Challenge-Response message which is sent to all unknown senders. Click on "Setting/Challenge-Response" from menu to modify the same. How do I change my password? To change password, click on "Preferences/Password Manager" option from menu. You will be required to enter your current password and desired new password. Please note that password will be changed for control panel as well as your POP Account to access emails. Top...